Privacy Policy

1. Introduction

Etimtech, a company incorporated under Luxembourg law with registered office at 8, Route de Luxembourg L-6910 Roodt-sur-Syre LUXEMBOURG (referred to as "we," "us," "our," or "Etimtech"), is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.etimtech.com, use our services, or otherwise interact with us. It also describes your rights regarding your personal data.

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Data Controller

For the purpose of applicable data protection laws, including the General Data Protection Regulation (GDPR), Etimtech is the data controller of your personal data.

3. Information We Collect

3.1 Information You Provide

We collect information you provide directly to us, including:

• Contact information (name, email address, phone number, company name)
• Professional information (job title, industry, company size)
• Communication records (emails, meeting notes, consultation requests)
• Project requirements and technical specifications
• Feedback, testimonials, and survey responses

3.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information:

• IP address and geolocation data
• Browser type and version
• Operating system
• Pages visited and time spent on site
• Referring website addresses
• Device information

3.3 Third-Party Information

We may receive additional information about you from publicly available sources, business partners, or third-party services that help us provide better consulting services.

4. How We Use Your Information

We use your personal data for the following purposes, based on legitimate business interests, contractual necessity, or your consent:

5. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information in the following limited circumstances:

6.1 Service Providers

We work with trusted service providers who assist us in delivering our services:

• Cloud hosting and infrastructure providers
• Email communication services
• Analytics and website optimization tools
• Professional advisors (legal, accounting, insurance)

6.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal process or government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Enforce our terms of service

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

• Client Data: Duration of engagement plus 7 years for legal/tax purposes
• Marketing Data: Until consent is withdrawn or 3 years of inactivity
• Website Analytics: 26 months maximum
• Communication Records: 3 years unless longer retention is required by law

Data is securely deleted or anonymized when no longer needed.

9. Your Privacy Rights

Under GDPR and Luxembourg law, you have the following rights regarding your personal data:

10. International Data Transfers

Our operations are primarily based in Luxembourg within the European Economic Area (EEA). Any transfers of personal data outside the EEA are conducted with appropriate safeguards:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules where applicable
• Certification schemes and codes of conduct

11. Contact Information and Complaints

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. When we make material changes:

• We will post the updated policy on our website
• We will update the "Last Updated" date
• We will notify you via email or prominent website notice for significant changes
• We will obtain your consent where required by law

We encourage you to review this Privacy Policy regularly to stay informed about our data practices.

13. Governing Law

This Privacy Policy is governed by Luxembourg law and is subject to the jurisdiction of Luxembourg courts. It complies with the General Data Protection Regulation (GDPR) and Luxembourg data protection legislation.